These general terms apply to the conditions under the society BIJOUX DE FAMILLE offered for sale the jewel’s collection of its brand through its website accessible to the following address: www.bijouxdefamille-paris.com/
The website is published by the company BDF (BIJOUX DE FAMILLE), SARL, with share capital of 20.000 euros, registered with the Trade and Companies Registry of PARIS under the number 752 953 034, whose head office is located at 50 rue Joseph de Maistre 75018 PARIS – France-mail: HYPERLINK “mailto:firstname.lastname@example.org” email@example.com – Phone Number: 06 64 38 14 49
The director of publication is Ms. Julie PASQUET.
The website is hosted by: OVH, SAS, registered with the Trade and Companies Registry of ROUBAIX under the number 424 761 419, whose head office is located at 2 rue Kellerman 59100 ROUBAIX –France Phone Number: 0 899 498 765
ARTICLE 1 – DEFINITIONS
“BIJOUX DE FAMILLE»: company which develops a jewel’s collection offered for sale through the website.
“CLIENT»: any physical person placing an order via the website.
“PRODUCT»: jewellery offered for sale by BIJOUX DE FAMILLE via the website.
“WEBSITE»: the e-commerce website published by the society BIJOUX DE FAMILLE accessible to the following address: HYPERLINK “https://www.bijouxdefamille-paris.com/shop/” www.bijouxdefamille-paris.com/
ARTICLE 2 – OBJECT
These provisions apply to the conditions under the jewel’s collection BIJOUX DE FAMILLE is sold to the Client through its website. This document is the sole document applicable to the relationship between BIJOUX DE FAMILLE and the Client.
The Client acknowledges that he has taken knowledge of these general terms of sale before placing its order by clicking the box “I agree with the general terms of sale and I adhere to them unconditionally” and he has stated to accept them completely and without reserve. No order can be finalized without this acceptance.
BIJOUX DE FAMILLE reserves the right to modify these general terms of sale. The new general terms of sale shall apply to all orders placed after this modification.
ARTICLE 3 – THE PRODUCTS
Every product offered for sale by BIJOUX DE FAMILLE is described in details by a photograph on the website. The only purpose of the photographs is to illustrate the Products offered for sale by BIJOUX DE FAMILLE and they cannot reproduce exactly all characteristics of the different Products. The Products are largely handmade, so the differences between the photographs and the Products may exist notably the position of the rhinestone nd their color. BIJOUX DE FAMILLE cannot be held liable for minor differences between the Product ordered by the Client and the Photograph illustrating the Product.
ARTICLE 4 – PRICE
The Prices applied on the website are those in force on the day on which the order is placed by the Client. The prices applied on the website are given in euros inclusive taxes but they do not include the delivery costs which are borne by the Client. BIJOUX DE FAMILLE reserves the right to modify the Prices given on its website at any time. However, the Products will be invoiced at the price in force at the time the order is received.
ARTICLE 5 – PLACING ORDERS
There are several stages to place an order. The Client has to select the Product and to add it to his basket. The Client has to check carefully the contents of the basket before the validation of the order and notably the Product selected, the quantity and the price.
Every Client must identify him before placing an order on its website. If it is a first order, the Client must create an user account by providing to BIJOUX DE FAMILLE personal data by filling form. If the Client has already created an user account, the Client must identify himself. The Client has to confirm the delivery address and the payment.
Once the order is confirmed by the Client, it is deemed to be accepted by the Client. BIJOUX DE FAMILLE sends an acknowledgement of receipt by email to the Client including a summary of the order with the order confirmation, the Products details, the delivery address and the Price. The validation of the order is worth acceptance of these general terms of sale. The unavailable articles will be identified by “unavailable” on the website.
ARTICLE 6 – TERMS OF PAYMENT
The payment is solely made by credit card. The payment of the order is required upon the order confirmation by the Client. The Client clicks on the type of card used for payment and he is directed to a secure payment system established by “Verified by Visa”. The Client must enter the information concerning the number of his credit card, the date of expiration of his credit card and the three-digit security code on the back of the credit card. The Client must provide a phone number on which he wishes to receive a security code. The security code allows the Client to validate his order.
ARTICLE 7 – DELIVERY
The Products offered for sale on the website BIJOUX DE FAMILLE can be delivered all over the world. The Products are delivered to the delivery address indicated by the Client during the order. The Client can modify the delivery address during a new order.
The Products of the order will be delivered within 30 (thirty) days from the order confirmation sent by BIJOUX DE FAMILLE to the Client by email. The delivery time includes the preparing order, the order dispatch and the delivery address. The orders are delivered via FEDEX. The delivery costs are borne by the Client and they are not included in the prices indicated on the website. The delivery costs are (for a single package):
- 20 € for the delivery to France and to a country located in European Union;
- 30 € for the delivery to a country outside the European Union.
For every order delivered to a country outside the European Union, the customs duties or other local taxes are susceptible to be due. They are exclusively borne by the Client.
ARTICLE 8 – RIGHT OF WITHDRAWAL
In accordance to the article L 121-20 of the consumer code, the Client has a period of 14 days from the delivery of the order to return the Products and to request refund.The Products will be return to the following address:
BIJOUX DE FAMILLE
Mademoiselle Julie PASQUET
3 rue Saint Fargeau
75020 PARIS – France
The costs of return are borne by the Client. The Client will be refund the invoice price paid within 30 (thirty) days from the receipt of the returned products. The refund of the ordered products’ prices will be paid by bank transfer to the bank account of the credit card used to pay the order. The Products must imperatively be returned in their original BIJOUX DE FAMILLE boxes and/or additional packaging. The Products must not have been altered; soiled and worn otherwise no refund will be made by BIJOUX DE FAMILLE.
ARTICLE 9 – GARANTEE
In accordance with the articles L 211-1 and seq. of the Consumer Code and the article 1641 of the Civil Code, BIJOUX DE FAMILLE ensures to deliver Products in conformity with the order placed by the Client.
In case of non-compliance or hidden defect, the Client may return the Products in their original BIJOUX DE FAMILLE boxes to the address indicated above within 14 (seven) days from the date of the delivery and requests the refund of the price or request to exchange the Products for an identical one or to substitute the Product for an equivalent quality and price depending on available stocks.
The costs of return are borne by BIJOUX DE FAMILLE. The refund will be made within 30 (thirty) days from the date of the receipt of the Product by BIJOUX DE FAMILLE by bank transfer to the bank account of the credit card used to pay the order.
ARTICLE 10 – PERSONAL DATA
The Clients’ personal data collected by BIJOUX DE FAMILLE are processed and are stored to insure the management of the Clients’ files. This treatment has been declared to the CNIL and has been registered on the following number 1675714 on 31 may 2013.
In accordance with Law n°78-17 dated 6 January 1978 relating to information technologies, computer files and liberties amended by Law n° 2004-81 dated 6 August 2004, the Client has the right to access, modify, correct or delete his personal data on simple request sent to BIJOUX DE FAMILLE :
- by email at HYPERLINK “mailto:firstname.lastname@example.org”email@example.com
- or by mail to the following address:
BIJOUX DE FAMILLE – Mademoiselle Julie PASQUET
50 rue Joseph de Maistre
75018 PARIS – France
ARTICLE 11 – INTELLECTUAL PROPERTY
All the elements presented on the website (notably the website’s structure, the photographs …) are the exclusive property of BIJOUX DE FAMILLE and are protected by author’s rights and by trademark law. Any reproduction, in whole or in part, of these elements in any media and for any reason without the prior and express consent of BIJOUX DE FAMILLE is strictly prohibited.
ARTICLE 12 – LIABILITY
12-1 Limitation of liability
BIJOUX DE FAMILLE cannot be held liable for any inconvenience or damage inherent to using the Internet (disconnection, computer virus and any event concerning the use of the internet network).
BIJOUX DE FAMILLE cannot be held liable in case of the Products do not comply with the law of the delivery country. It is the responsibility of the Client to verify with the local authorities concerning the importation’s rules.
12-2 Force majeure
BIJOUX DE FAMILLE cannot be held liable for a failure to comply his obligation if it is due to force majeure (unforeseeable, irresistible and external event) notably in case of bad weather, strike and natural phenomena.
ARTICLE 13 – APPLICABLE LAW AND JURISDICTION
These general terms of sale are governed by French Law. In case of litigation, sole the French Courts will have jurisdiction.